Knowledgebase
Device Diagnostics
Posted by Jason G. on 13 August 2010 09:57 PM
Device Diagnostics

Device Diagnostics help you locate a device which is not working properly or efficiently and suggest an effective solution.

Click the 'Tools' menu ---> 'Device Diagnostics'. The program searches for and lists all the devices in your system.

 Invalid device
 Stopped device

Right-click the device to display the submenu.

Troubleshoot
Displays the device status. If the device is not working correctly, DriverDoc will offer an effective solution.

Update Driver
Searches for a new version of the driver.

Disable
Stops the device.

Enable
Enables a device that is currently disabled.

Uninstall
Removes the device from the system.

Scan for hardware changes
Scans for hardware changes to update the device list.

Save all information
Saves the hardware information to a text file. This can help you when sending hardware information to support
teams. It provides them with useful information when trying to resolve your computer-related issues.

Properties
Displays the properties of the device.

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